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Logitech Harmony One Universal Remote with Color Touch Screen | 
| Brand: Logitech
Category: CE
List Price: $249.99
Buy New: $167.99
as of 9/7/2010 01:34 CDT details
You Save: $82.00 (33%)
New (49) Used (4) Refurbished (1) from $139.99
Rating:  1274 reviews
Format: CD
Platform: Windows
Media: Electronics
Autographed: No
Memorabilia: No
Number Of Items: 1
Batteries Included: Yes
Operating System: Windows
Battery: 1 Lithium-Ion
Shipping Weight (lbs): 4
Dimensions (in): 10.5 x 8.3 x 3.8
Warranty: 1 year warranty
MPN: 915-000035
Model: 915-000035
UPC: 097855046673
EAN: 0097855046673
ASIN: B00119T6NQ
Availability: Usually ships in 1-2 business days
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| Features:
| • | Easy Internet-based setup and live customer support | | • | Dedicated on-screen activity buttons | | • | Color LCD touch screen | | • | Contoured backlit buttons | | • | Can learn IR codes from existing remote controls |
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| Editorial Reviews:
Product Description
We know who you are. You have a half-dozen remotes on the coffee table. And you're the only one in the family who knows how to use them.We can help. Enjoy a full-color touch screen. Intuitive button layout. And an ergonomic design. So easy to use, the whole family will love it. Simplify your home entertainment.
One-touch access to your entertainment: Enjoy easy, one-touch access to the home-entertainment activities you love. Want to watch a DVD? One simple press of the touch screen and the Harmony One remote does the rest.Replaces up to 15 remotes: Reduce the clutter and complexity of your living room.Exceptionally user-friendly design.
Full-color touch screen: Gives you easy, one-touch access to any entertainment activity-such as watching a DVD, watching TV, listening to music, and more.Sculpted, backlighted buttons in logical zones: Allow you to find the right channel-even in the dark.Ergonomic design: Fits comfortably in your hand.Rechargeable design: Eliminates the worry about replacing batteries.Sophisticated setup help, long-term solution.
Guided online setup: Helps you when you need it. You don't have to be an expert. Helpful online setup software. Live customer support team.World's largest A/V control database: Be confident your Harmony remote can control virtually any home-entertainment device you have today or buy tomorrow. Online database supports more than 225,000 devices from more than 5,000 brands - and the list grows larger every day.
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| Customer Reviews:
Showing reviews 1-5 of 1274
 Logitech Harmony One September 6, 2010
Russell B. Mcbroom
0 out of 1 found this review helpful
Excellent remote if you have several components. A little expensive but worth the price if you are looking for the best and most high tech remote device.
 I wanted to like this thing.... September 6, 2010
M. Dayton
I really did want to. But, it is just awful.
The programming itself was a tedious nightmare, and involved multiple downloads of commands into the remote, followed by testing to discover the commands didn't work with my equipment. (Yes, I had correct serial numbers and everything, and I have name-brand equipment the remote should know).
Now, the remote is programmed, and works about 10% of the time. For that 10%, it is great; press one button and the TV, VCR and home theater all come up automatically.
The remaining 90% of the time - for no apparent reason - the device just randomly fails. It might turn on 2 of 3 components, and leave the third off. Then, it will not function as remotes for the "on" components, so they have to be powered off by hand or with their original remotes. Then, power on again and the same thing happens; this time maybe 1 of 3 devices comes on.
During a movie, it will spontaneously forget how to work. So, if someone gets up for a snack, and I try to pause the movie I might end up running for the original remote because this one no longer works. It might turn up the volume during a quiet section, but forget how to work when we turn volume down a few minutes later.
After about 2 weeks of this I gave up. I no longer use the thing. 3 remotes wasn't that bad after all, and at least they all work. My wife still uses it sometimes, but even she is beginning to hate it.
Not worth the money. No way no how. I had strong urge to return it while I was programming it, and wish now that I had.
 Worked well, but required a lot of tweaking September 4, 2010
Mikhail Fedorov (AURORA, IL, US)
Easy to use, but required lots of manual overrides to standard options for my 2-DVD setup. Primary DVD started not even showing in options after I added ASUS O!Play Air - but that was not too difficult to set up in manual settings. Also, a learning: all family members must understand the remote and start using it - this took a few days, too. Otherwise, a great device. Best option for multiple pieces of equipments, if you don't want to spend money on RF solutions.
Another Support Horror Story September 3, 2010
QIOMD (Princeton, NJ)
First, let me establish my credentials to rate this item. I've owned and used 3 harmony remotes over the years,and have learned enough about their (counter?) intitutive software to know my way around their systems.
I purhcased the Harmony One in April, and, after a few attempts at set up, got it down.
Now, however, in August, the reverse button has failed to work on any device.
Reinstalling and upgrading the software in general make no difference.
The issue I have is how their support system seems to be set up to frustrate warrenty claims.
After figuring out that I had to make a warrenty claim from within the remote software (NOT online), I was offered an incident number and then it was offered that I call to disucss.
When I call, they tell me my incident does not allow me to talk with anyone!
Now I have a $175 brick that partially functions and can't get anyone on the line.
Time to move to another provider!
Very good but not quite universal ... September 3, 2010
Joseph Kline, Jr. PhD, MD, MBA (Kentucky)
1 out of 2 found this review helpful
Other reviewers have articulated this remote's many positive features. And there are many. Were it not for its few but significant shortcomings, it would warrant an easy 5-star rating for me. Still I do use the Harmony One instead of my other remotes 95% of the time. That being said, let me point out some details that Harmony could revise in future remotes that I think would enhance the Harmony One's utility for most users, especially those of us who are older.
1. While black may be the color of the day in electronics, it makes the buttons of this remote less easy to visually distinguish from the background surface. Shadows are by definition dark. Unlike remotes of a lighter color, such as the DirecTV RC64R remote, the individual buttons of the Harmony One cast shadows on a black background. I wish Logitech had produced the One with a lighter-colored surface.
2. Shiny surfaces look cool, but light reflections make the printed words or symbols on the buttons more difficult to read. I wish Logitech had used a non-reflectice surface surrounding the buttons.
3. It is clear that Logitech didn't beta-test this remote with the over-60 crowd. A slight decrease in the space between buttons and a slight increase in button size and print size would have made the buttons easier to read without resorting to reading glasses. Younger users, please don't scoff at this. Presbyopia begins about 40 years of age as the lens becomes less flexible. We all go there eventually.
4. One reviewer referred to the Harmony One as slick. And slick it is! It slips out of your hand more easily than the DirecTV remote mentioned above. Though a bit heavier and thicker, the DirecTV remote is much easier to grasp and retain in hand. It only slips out of my hand when I'm eating some great New York style pizza!
5. The Harmony One separates the remote into areas of buttons with related functions. I wish those thin silver lines that separate the areas were also back-lit, or Logitech had backlit with alternating colors for alternation functional areas (even better). Again, it would have made the remote easier to navigate in low light conditions.
6. When compared to the DirecTV remote, the choice of the up, down, left, right buttons that border the OK button makes them less easy to use than the arrangement on the DirecTV remote.
7. I am less impressed with the utility of the screen than others seem to be. The six screen "buttons" are a better fit for slender fingers than larger ones. When tapping the lower right button, I end up hitting the "device" bar more often than I would like if trying to do so with one hand. Using four buttons instead of six would have been more to my liking, but this is more of a personal preference. In fairness to Logitech, you can just program only the top four buttons and resolve this issue.
8. Does anyone use the number buttons very often? I don't, so I wish Logitech (and the other remote manufacturers) would have made them as horizontal elongated buttons like the Guide and Info buttons. That would have saved space and enabled more function buttons.
9. I programmed the remote for channel level (a Denon AVR-3310CI function). I can get the initial GUI screen to come up but no matter how I program it, I cannot get the up or down direction to work on this screen, making it useless. I guess this is one function that I will HAVE to use the Denon remote for.
10. You can get a custom button for the screen to replace the absent Red, Green, Yellow, and Blue buttons, but come on, Logitech. Those colored buttons are on almost all remotes, these days. There is just no excuse not to have the colored buttons on a current Harmony model.
So, in view of my complaints and recommendations, why did I give the remote 4 stars? Because it is difficult to harbor a grudge against a "universal" remote. I'm glad I don't have to use four remotes all the time (DirecTV DVR, Panasonic BD70V Blu-Ray & VHS player, Denon AVR-3310CI receiver, Pioneer 151FD plasma TV).
The Harmony One is better than having to use multiple remotes, but as currently configured, it is NOT the best. For example, if you have an AV receiver, you will find some functions for which the Harmony One does not have a corresponding key AND cannot be programmed using a custom button. It is likely that you will have to resort back to your AV receiver remote more than your others, not surprizing since the receiver is likely to be the most complicated of your gear. So, be realistic with your expectations for the Harmony One. It will enable you to to drastically cut back on use of other remotes, but you will not be able to just pack the others up and put them in a closet.
Showing reviews 1-5 of 1274
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